Privatewolke and COM plan + service GmbH

Telephone system in a private cloud in the Rhine-Neckar Data Center – high performance, real-time applications, GDPR compliance and fast implementation

The demands placed on modern communication structures in companies are high. The days of traditional telephone systems are over, because systems need to be increasingly flexible in order to adapt to changing circumstances. Mobile working, digital or hybrid events and much more should be guaranteed simply, quickly and with high availability. Nevertheless, it is essential that customers are able to reproduce established and proven processes in these new digital working environments. Classic communication requirements of the familiar telephone systems must also be able to be reproduced here. COM plan + service GmbH, a system house from Viernheim, plans and operates such communication systems for companies throughout Germany and beyond. Hybrid infrastructures are increasingly being used in customer projects, as they offer advantages for companies both as users and as service providers. Parts of the system are located on-site at the customer’s premises and other central components run in a Data Center in a private cloud.

Server, storage and network infrastructures are the basis for every IT project. For experts in modern communication systems, however, the focus is clearly on the application. It is therefore obvious to have the infrastructure planned and operated by a specialized service provider. If this is done centrally as a private cloud from a data center, you also save time on travel and coordination. Another benefit is that standards and automation processes can be better implemented. This is the world of Privatewolke from Wachenheim. Frank Maute and his team are building a specific cloud environment that meets the highest standards. This includes highly available server and storage clusters of various types, e.g. CEPH, OpenStack or VMware, including firewall security, intrusion detection, monitoring and automation.

Connectivity and Data Centers play a decisive role for fast, highly available, secure and data protection-compliant communication systems from a private cloud. Privatewolke therefore uses professional services from PFALZKOM. The two Data Centers in Mutterstadt provide the ideal home for the cloud. From there, direct connections to customer locations can be realized via a wide range of technologies as well as optimal internet connectivity. The PFALZKOM specialists respond to the requirements of the customer project and create a data network with optimum latency and bandwidth. The Data Centers meet the highest standards in terms of physical security, air conditioning, power supply and sustainability. This enabled Privatewolke to set up a fail-safe private cloud distributed across various server racks. The highly energy-efficient Data Centers, which are powered by 100% green electricity, enable companies to significantly reduce their carbon footprint compared to conventional server rooms.

In addition to the technology, which of course has to work, it is important for the partners to work together on an equal footing in a spirit of trust. All three companies come from the Rhine-Neckar metropolitan region. Short distances, a similar mentality and a solution-oriented approach make it easier to work together and lead to quick results. A complex customer project was thus realized in less than four months from the kick-off at the customer’s premises. This is an example of how sustainable digitalization and data sovereignty can be achieved.