Managed Services

Our Managed Services take the strain off your company’s resources by providing standardized services hosted in PFALZKOM’s high-availability Data Centers. Benefit from preventive measures, enhanced IT security, and seamless operations. Storage, monitoring, backup, firewalls, and virtual machines tailored to your specific needs—we’ll find the right comprehensive package for you. This allows you to refocus on your core business.
Professional solutions for IT services from a single source – we are your partner!

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Protected

Short distances, low latency and high availability – regionally anchored data security and full data sovereignty for your success

Flexible

More resources, more speed, more service? We provide what you need - at short notice and tailored to your needs

Perfect fit

Personal advice, individual services, approachable as true partners - we create clarity and help you achieve a breakthrough

Secure Private Cloud Platform (dedicated)

Our dedicated and private cloud platform is individually tailored to your needs. Our holistic consulting approach takes effect, whereupon we reserve hardware resources exclusively and solely for your company. This results in many of the advantages of a classic cloud solution, such as scalability and flexibility. In addition, this construct also increases security and data protection thanks to the complete isolation of all components in our highly available and certified data centers.
Questions?
We want to offer you the best possible overall package tailored to your individual needs. As a secure private cloud platform (dedicated) is a complex and highly customizable service, we cannot provide you with a general calculation. Instead, we would be happy to advise you personally and on an equal footing.

Service Certificate

Advantages

  • As a company, you have complete control over the infrastructure provided - security guidelines can be implemented so easily
  • We guarantee optimum performance of our hardware resources - and interference from other customers is completely excluded
  • Let's think about the future! Our dedicated and private cloud platform saves money in the long term, even compared to public clouds
  • Our approach offers the highest security standards and is therefore perfect for sensitive data and strict compliance guidelines

Virtualized Server (VM)

With us, the choice is yours! We provide you with virtualized servers - so-called virtual machines - based on VMware or the open-source software OpenStack. Depending on the deployment type, this allows for flexible provisioning, operation, and administration of resources. You’ll have access via the respective platform to manage your own virtualized servers in the cloud. Resources can be used very efficiently and allocated flexibly. This way, you retain full control!

New to our portfolio: Expand your open-source environment with our robust and dedicated GPU infrastructure. Take advantage of customized resources for specific AI, ML, and simulation applications—reliably, highly efficiently, and directly on dedicated hardware.

Questions?
- A virtualized server based on VMware
- Processor: 8 vCores
- Memory: 32 GB RAM
- Speicher: Storage: 500 GB SSD


The aforementioned configuration for a virtual server starts at EUR 207.50 net per month (excluding one-off costs for the initial connection of the logical network access and provisioning costs per order). We would be delighted to put together an individual overall package tailored to your needs. All our services can of course be combined and scaled as required.

Service Certificate

Virtualized Server OpenStack >
Virtualized Server VMware >

Advantages

  • Use highly efficient hardware components to achieve maximum performance and significant cost savings
  • Flexibly create, configure, or delete virtual machines with minimal effort - we’re here to support you every step of the way
  • Ideal scalability to quickly and precisely adapt IT resources to your actual business needs
  • Unmatched power for AI? Our dedicated GPU extension offers exclusive hardware performance. Benefit from future-proof open-platform architecture - tailored to your individual workloads

Sovereign GPU Infrastructure for Your AI Applications

The demand for reliable computing power for AI and machine learning is growing rapidly. With our new “Sovereign & Dedicated GPU Extension”, we combine dedicated hardware power and exceptional RAM capacity with the highest European security standards. Thanks to exclusive, open-source-based GPU passthrough, 100% of the physical graphics performance for your inference models is passed directly to your virtual machine - without any virtualization overhead or shared resources with third-party customers. Your sensitive data remains optimally protected, fully GDPR-compliant, and exempt from the U.S. Cloud Act. The perfect, future-proof infrastructure for the precise live operation of specific applications in research-intensive companies and regulated industries.

Managed Physical Server

We build servers tailored to your needs! Let's define all the necessary requirements together and implement them on a project basis in our state-of-the-art data centers—individually and exclusively. With dedicated hardware, you always maintain full control over the components and resources used. Good to know: You don’t have to worry about setup, maintenance, monitoring, or the security of your server. We take care of all of that and guarantee seamless operation for the entire duration of your server’s use in our data centers.
Questions?
We want to offer you the best possible overall package tailored to your individual needs. As a managed physical server is a complex and highly customizable service, we cannot provide you with a general calculation. Instead, we would be happy to advise you personally and on an equal footing.

Service Certificate

Advantages

  • We’ll ensure the maximum performance for you! Dedicated resources ensure optimum performance and stability
  • Take the pressure off your own IT department! Gone are the days when you had to take care of your server maintenance yourself
  • Take advantage of the highest security measures we offer, starting with our multi-certified Data Centers
  • Again, if your resource requirements increase or your needs change, we will always work with you to find a solution at short notice

Storage as a Service

With our always-available on-demand cloud storage, you can leverage our high-quality resources to securely and scalably store your valuable data while ensuring easy access. Choose from a variety of storage types with different performance levels and access protocols, redundantly secured across multiple data centers to meet your specific needs. This way, you save costs and eliminate the need to operate your own hardware.
Questions?
- 1 TB HDD
- S3 Object Storage


The aforementioned configuration for Storage as a Service starts at EUR 25 net per month (excluding one-off costs for the initial connection of the logical storage network and provisioning costs per order). We would be delighted to put together an individual overall package tailored to your needs. All our services can of course be combined and scaled as required.

Service Certificate

Storage as a Service >

Advantages

  • We offer a scalable selection of data storage types such as block, file or object - whatever you need
  • Our very fast performance with outputs of up to 500,000 IOPS will meet your requirements
  • As flexibility is paramount, we offer access protocols such as iSCSI, NFS, CIFS/SMB, OpenStack native or S3
  • It goes without saying that the security of your data is important to us. Depending on the provisioning concept, dedicated, private VLANs are also possible up to your network transfer point
  • We continuously manage and monitor the infrastructure, which significantly reduces your costs

Backup

Thanks to our partially cloud-based backup systems in our data centers, your valuable data is automatically and regularly backed up to prevent potential losses. In the event of a failure, this ensures a fast and seamless recovery. In addition to simple backups of virtual machines, application data can also be consistently secured. Our specialists will find a highly secure solution for you based on Trilio or Veeam, tailored to your needs. Since we understand that requirements can change on short notice, our services can be flexibly adjusted to meet your evolving demands.
Questions?
- Backup of 30 VMware-VMs with Veeam backup
- 14 TB backup repository
- Backup-to-Disk for 30 days, no tape


The aforementioned configuration for a backup solution starts at EUR 1115 per month (excluding one-off costs for the initial connection of the logical backup or storage network and provisioning costs per order). We would be delighted to put together an individual overall package tailored to your needs. All our services can of course be combined and scaled as required.

Service Certificate

Backup Trilio >
Backup Veeam >

Advantages

  • No need to have your own infrastructure, we promise you the best and most cost-effective solution for your situation
  • Minimize the resources required on your side - leave the work to us
  • Thanks to secure, high-availability Data Centers, your data is well protected in case of an emergency—and so is your ability to act
  • Of course, your data can be transmitted and stored fully automatically as well as encrypted

Monitoring

Our holistic monitoring approach includes continuous real-time monitoring of IT systems, applications, and networks to detect performance drops and system failures at an early stage. This allows us to gather real-time data for professional analysis, enabling a proactive response to potential issues and optimizing the availability and performance of your IT infrastructure. The health of your IT infrastructure is continuously monitored to ensure smooth and efficient business operations.
Questions?
- 30 monitoring sensors


The aforementioned configuration for a monitoring solution starts at EUR 4.50 net per month (excluding one-off costs for the initial connection of the logical network connection and any agreed measures). We would be delighted to put together an individual overall package tailored to your needs. All our services can of course be combined and scaled as required.

Service Certificate

Monitoring >

Advantages

  • Take advantage of hardware, application and service monitoring from a single source - we support you proactively
  • We monitor the availability and utilization of your systems so that you can react to failures, special events and bottlenecks in good time
  • Compliance with applicable regulations significantly reduces legal risks and potential costs due to failures
  • Do you need in-depth evaluations? Our experts are available to provide you with advice and assistance

Managed Firewall

Our comprehensive firewall protects you from criminal cyber attacks. Our state-of-the-art systems filter network traffic and block unwanted access from outside. This allows us to control exactly who has access from where and who does not. Automatic updates ensure that the protection is always up to date with the latest technology, giving you the best possible protection against new and future threats. This gives you security and at the same time significantly reduces manual effort.
Questions?
- Dedicated desktop hardware firewall for small to mid-sized businesses
- Supports 10 to 50 users or devices
- 1.0 Gbps firewall throughput

The aforementioned configuration for a managed firewall starts at EUR 1950 net per month (excluding one-off costs for setup and with a term of 12 months). We would be delighted to put together an individual overall package tailored to your needs. All our services can of course be combined and scaled as required.

Service Certificate

Advantages

  • Flexible protection that adapts to your needs. Is your company growing?
    Our systems too!
  • Our experts are at hand to help you at any time with their specialized knowledge
  • You don't need your own hardware because you can access our resources as required
  • No need to take any risks! Our proactive protection prevents problems before they arise

Take the pressure off IT. Shape the future.

Professional Support for Your Company's IT

Managed Services free up resources for your business. Learn more about monitoring, backup, cloud services, and other solutions for secure and efficient IT operations.

What are Managed Services for businesses?

Managed Services are professionally operated IT services that relieve companies of the burden of operating, securing, and scaling their IT infrastructure. Depending on their needs, these services may include cloud resources, virtual servers, storage, backup, monitoring, or managed firewall services. The advantage is that companies can outsource operational IT tasks without losing control over their requirements, security standards, and service quality.

When do Managed Services make sense?

Managed Services are useful when companies want to ensure stable IT operations, reduce the workload on internal teams, or respond more quickly to new requirements. They are particularly relevant in the face of growing system complexity, a shortage of skilled workers, increasing security requirements, or hybrid IT architectures. Instead of building and continuously maintaining their own infrastructure, companies can use standardized services and scale them flexibly. In this way, Managed Services create the conditions that allow companies to focus on their core competencies.

Why is monitoring more than just system monitoring?

Monitoring is not just a technical control tool, but an early-warning system for availability, performance, and security. Continuous monitoring helps identify bottlenecks, outages, or unusual conditions early on, before they become business-critical. This reduces response times, operational risks, and potential follow-up costs.

What role do Managed Services play in cyber resilience and business continuity?

Managed Services help companies implement security, backup, and monitoring processes professionally, thereby increasing their resilience against outages, attacks, and operational disruptions.

Which Managed Services are suitable for hybrid IT architectures?

For hybrid IT architectures, private clouds, virtual servers, storage, backup, monitoring, firewall services, and high-performance connectivity are particularly relevant. These building blocks connect on-premises systems, Data Centers, and cloud environments into a manageable operational architecture. In advanced hybrid architectures, regional edge cloud models can also be used to run latency-critical workloads closer to data sources or locations.

How do Managed Services support data sovereignty and compliance?

Managed Services can support data sovereignty if infrastructure, operations, access policies, and storage locations are designed transparently and clearly defined in contracts. Services from German Data Centers can help better integrate data protection, auditability, and compliance requirements into the operational architecture. Combined with sovereign cloud approaches, clear security processes, and operational models that can be designed to be GDPR-compliant, this creates a robust IT foundation for regulated business processes.