Managed Services

Our Managed Services relieve the strain on your company resources with standardized services, based in PFALZKOM’s highly available Data Centers. Benefit from preventive measures, increased IT security and smooth operation. Storage, monitoring, backup, firewall and virtual machines for specific needs – we will find your individual complete package. So you can concentrate on your core business again.
Professional solutions for IT services from a single source – we are your partner!

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Protected

Short distances, low latency and high availability – regionally anchored data security and full data sovereignty for your success

Flexible

More resources, more speed, more service? We provide what you need - at short notice and tailored to your needs

Perfect fit

Personal advice, individual services, approachable as true partners - we create clarity and help you achieve a breakthrough

Secure Private Cloud Platform (dedicated)

Our dedicated and private cloud platform is individually tailored to your needs. Our holistic consulting approach takes effect, whereupon we reserve hardware resources exclusively and solely for your company. This results in many of the advantages of a classic cloud solution, such as scalability and flexibility. In addition, this construct also increases security and data protection thanks to the complete isolation of all components in our highly available and certified Data Centers.
Questions?
We want to offer you the best possible overall package tailored to your individual needs. As a secure private cloud platform (dedicated) is a complex and highly customizable service, we cannot provide you with a general calculation. Instead, we would be happy to advise you personally and on an equal footing.

Service Certificate

Advantages

  • As a company, you have complete control over the infrastructure provided - security guidelines can be implemented easily
  • We guarantee optimum performance of our hardware resources - and interference from other customers is completely excluded
  • Let's think about the future! Our dedicated and private cloud platform saves money in the long term, even compared to public clouds
  • Our approach offers the highest security standards and is therefore perfect for sensitive data and strict compliance guidelines

Virtualized Server (VM)

With us, you have the choice! We provide you with virtualized servers – also known as virtual machines – based on either VMware technology or the open-source software OpenStack. We are happy to assist you in making the right decision. Depending on the deployment type, the application allows for flexible provisioning, operation, and administration of resources. You gain access to the respective platform to manage your own virtualized servers in the cloud. By emulating physical computers, resources can be utilized efficiently and allocated flexibly. This way, you retain full control!
Questions?
- A virtualized server based on VMware
- Processor: 8 vCores
- Memory: 32 GB RAM
- Storage: 500 GB SSD


The aforementioned configuration for a virtual server starts at EUR 207.50 net per month (excluding one-off costs for the initial connection of the logical network access and provisioning costs per order). We would be delighted to put together an individual overall package tailored to your needs. All our services can of course be combined and scaled as required.

Service Certificate

Virtualized Server OpenStack >
Virtualized Server VMware >

Advantages

  • Take advantage of the synergies of our highly efficient hardware components to maximize cost savings
  • Create, delete or configure new virtual machines? We are happy to support you as all this is possible without major effort
  • Do you need a test environment or an isolated application scenario at short notice? Virtualized servers are perfect for this
  • Virtual machines offer the ideal opportunity to quickly adapt resources to your actual needs

Managed Physical Server

We build servers tailored to your needs! Let's define all the necessary requirements together and implement them on a project basis in our state-of-the-art Data Centers – individually and exclusively. With dedicated hardware, you always maintain full control over the components and resources used. Good to know: You don’t have to worry about setup, maintenance, monitoring, or the security of your server. We take care of it all and guarantee seamless operation for the entire duration of your server’s use in our Data Centers.
Questions?
We want to offer you the best possible overall package tailored to your individual needs. As a managed physical server is a complex and highly customizable service, we cannot provide you with a general calculation. Instead, we would be happy to advise you personally and on an equal footing.

Service Certificate

Advantages

  • We’ll ensure the maximum performance for you! Dedicated resources ensure optimum performance and stability
  • Take the pressure off your own IT department! Gone are the days when you had to take care of your server maintenance yourself
  • Take advantage of the highest security measures of our services, starting with our multi-certified Data Centers
  • Again, if your resource requirements increase or your needs change, we will always work with you to find a solution at short notice

Storage as a Service

With our always-available on-demand cloud storage, you can leverage our high-quality resources to securely and scalably store your valuable data while ensuring easy access. Choose from a variety of storage types with different performance levels and access protocols, redundantly secured across multiple Data Centers to meet your specific needs. This way, you save costs and eliminate the need to operate your own hardware.
Questions?
- 1 TB HDD
- S3 Object Storage


The aforementioned configuration for Storage as a Service starts at EUR 25 net per month (excluding one-off costs for the initial connection of the logical storage network and provisioning costs per order). We would be delighted to put together an individual overall package tailored to your needs. All our services can of course be combined and scaled as required.

Service Certificate

Storage as a Service >

Advantages

  • We offer a scalable selection of data storage types such as block, file or object - whatever you need
  • Our very fast performance with outputs of up to 500,000 IOPS will meet your requirements
  • As flexibility is paramount, we offer access protocols such as iSCSI, NFS, CIFS/SMB, OpenStack native or S3
  • It goes without saying that the security of your data is important to us. Depending on the provisioning concept, dedicated, private VLANs are also possible up to your network transfer point
  • We continuously manage and monitor the infrastructure, which significantly reduces your costs

Backup

Thanks to our partially cloud-based backup systems in our Data Centers, your valuable data is automatically and regularly backed up to prevent potential losses. In the event of a failure, this ensures a fast and seamless recovery. In addition to simple backups of virtual machines, application data can also be consistently secured. Our specialists will find a highly secure solution for you based on Trilio or Veeam, tailored to your needs. Since we understand that requirements can change on short notice, our services can be flexibly adjusted to meet your evolving demands.
Questions?
- Backup of 30 VMware-VMs with Veeam backup
- 14 TB backup repository
- Backup-to-Disk for 30 days, no tape


The aforementioned configuration for a backup solution starts at EUR 1115 per month (excluding one-off costs for the initial connection of the logical backup or storage network and provisioning costs per order). We would be delighted to put together an individual overall package tailored to your needs. All our services can of course be combined and scaled as required.

Service Certificate

Backup Trilio >
Backup Veeam >

Advantages

  • No need to have your own infrastructure, we promise you the best and most cost-effective solution for your situation
  • Minimize the resources required on your side - leave the work to us
  • Thanks to secure and highly available Data Centers, your data is optimally protected in the event of an emergency - and so is your ability to act
  • Of course, your data can be transmitted and stored fully automatically as well as encrypted

Monitoring

Our holistic monitoring approach includes continuous real-time monitoring of IT systems, applications, and networks to detect performance drops and system failures at an early stage. This allows us to gather real-time data for professional analysis, enabling a proactive response to potential issues and optimizing the availability and performance of your IT infrastructure. The health of your IT infrastructure is continuously monitored to ensure smooth and efficient business operations.
Questions?
- 30 monitoring sensors


The aforementioned configuration for a monitoring solution starts at EUR 4.50 net per month (excluding one-off costs for the initial connection of the logical network connection and any agreed measures). We would be delighted to put together an individual overall package tailored to your needs. All our services can of course be combined and scaled as required.

Service Certificate

Monitoring >

Advantages

  • Take advantage of hardware, application and service monitoring from a single source - we support you proactively
  • We monitor the availability and utilization of your systems so that you can react to failures, special events and bottlenecks in no time
  • Compliance with applicable regulations significantly reduces legal risks and potential costs due to failures
  • Do you need in-depth evaluations? Our experts are available to provide you with advice and assistance

Managed Firewall

Our cloud-based firewall protects you from criminal cyberattacks. Our state-of-the-art systems filter network traffic, blocking unauthorized external access. This allows us to precisely control who has access from where – and who does not. With automatic updates, your protection remains at the cutting edge of technology, ensuring security against both current and future threats. This provides you with peace of mind while significantly reducing manual effort.
Questions?
- Dedicated desktop hardware firewall for small to mid-sized businesses
- Supports 10 to 50 users or devices
- 1.0 Gbps firewall throughput

The aforementioned configuration for a managed firewall starts at EUR 1950 net per month (excluding one-off costs for setup and with a term of 12 months). We would be delighted to put together an individual overall package tailored to your needs. All our services can of course be combined and scaled as required.

Service Certificate

Advantages

  • Flexible protection that adapts to your needs. Is your company growing? Our systems too!
  • Our experts are at hand to help you at any time with their specialized knowledge
  • You don't need your own hardware because you can access our resources as required
  • No need to take any risks! Our proactive protection prevents problems before they arise